Why choose Focus Web Design over a larger web design firm?
In a nutshell, we:
- build personal relationships with each of our clients;
- are approachable and available to help whenever needed;
- believe that websites should be eye catching as well as technically excellent;
- look at the big picture when developing websites and programs;
- and we are good at what we do.
We are a small business, and we are committed to providing you, our customer a special level of service that only a small business can offer. Our philosophy is to design beautifull and usable websites that engage your clients so that your business grows, for a cost that any businesses can afford. We understand that building a customer relationship starts with things like image and colour choice , site layout , intuitive navigation , and eye catching design . Because we value these things as highly as the the technical aspect of web design we believe our sites have a special appeal that stands out in an increasingly sterile world wide web where white space has taken over from good design.
Unlike many other web design firms, we think of the big picture, we design you a fabulous looking site that works in all major web browsers, can be read by search engines, and takes into account web usability standards. For example, we ensure that navigation is consistent across all pages, so that visitors instantly know how to get around, and we use text, not just images, so that search engines and people with a disability can view your site as well. Many web design firms don't care about what is under the cover, but we do, and we're happy to explain to you all of our code and what it does.
Our low web design and web hosting costs are perfect for small businesses who want to use a simple and professional looking site to sell their products, and give out information about their services. And we don't compromise on our service - you're still receiving our high standard of customer support (available 24 hours a day, 7 days a week) that we pride ourselves on. We don't leave you on your own once your website is complete. We're always available to help you, should you run into any difficulties.
We strive to provide a fast and friendly service. When you call our office, you don't speak to a computer. Your call goes straight through to a real person, or to an answering machine if we aren't available. And, we do return all calls - on the same business day. It's because we are a small business that we can provide you this service. You don't need to explain to a helpdesk operator what you want, or go through a multitude of phone system menus - its all taken care of here at Focus Web Design.
If you do happen to be dissatisfied with our service, please comment on it. We will use your comments to improve our service as much as we can, and we will try to rectify all problems to the best of our ability - so don't be shy to speak up about anything you feel we need to improve on. We're always looking to improve the services that we feel are already above our competitor's standards and below their prices.
So if you are in need of a new website design, or website hosting, we encourage you to try us. Just look through our services pages for more information on what we provide, or contact us directly and we will assist you - phone us on 1300 789 141 within Australia, or e-mail info@focuswebdesign.com.au.
Of course, it's important to actually see what we've done, rather than hear us go on about it - so please view some of our designs on ourPortfolio page.